Pertanika Journal of Social Sciences & Humanities
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Pertanika · Universiti Putra Malaysia Press

Pertanika Journal of Social Sciences & Humanities

Official journal of Universiti Putra Malaysia for scholarly work across the social sciences, humanities and related interdisciplinary fields.

e-ISSN 2231-8534 ISSN 0128-7702
Research article

Financial Inclusion in Indonesia and Its Challenges

Sun, Y. and Siagian, P.

KeywordsFinancial Inclusion, Financial Exclusion, Micro Enterprises
Article content

Abstract

The purpose of this paper is to observe the implementation of financial inclusion in Indonesia. Using Micro Enterprises (MEs) in traditional markets around Jakarta - Indonesia as the object of the research, approximately 20% MEs were found to have no banking facilities. Furthermore, instead of using credit facility, around 78% MEs still utilise their own capital to facilitate their businesses. The paper also examines the personal characteristics that can explain financial inclusion. Results revealed that only gender and education could explain financial inclusion. Morever, the findings also revealed that MEs generally demand for banking facility. Nevertheless, there are several barriers that hamper them from financially included. In particular, Self Exclusion and Marketing Exclusion are the most barriers that MEs face in accessing financial services.