e-ISSN 2231-8542
ISSN 1511-3701

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Efficiency of Cruise Port Management: A Comparison of Phuket and Singapore

Phaiton Monpanthong

Pertanika Journal of Tropical Agricultural Science, Volume 26, Issue 4, December 2018

Keywords: ASEAN cruise port, cruise port comparison, efficiency of cruise port, Phuket, port management, Singapore

Published on: 24 Dec 2018

Cruise tourism has expanded to the Asian region, using larger cruise ships to serve new targets. Therefore, ports are one of the most important factors involved. Thus, the objective of this study is aimed at investigating and comparing cruise port management systems between Phuket and Singapore, employing quantitative research methods. The empirical findings showed that the top five biggest gaps regarding two cruise port management examples were port infrastructure, port facility, political stability, cruise tourism policy and cleanliness in rank. The results revealed that port management in Singapore was more efficient than in Phuket in most variables; however, tourism attractions, tourism activity, service providers, value for money, climate/sea conditions, and immigration formalities of Phuket were slightly better than that in Singapore.

ISSN 1511-3701

e-ISSN 2231-8542

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