e-ISSN 2231-8542
ISSN 1511-3701

Home / Regular Issue / JTAS Vol. 26 (T) Mar. 2018 / JSSH-T0671-2018


Role of Social Media in Improving Intercultural Communication Competence: A Comparative Study of European Students in Indonesia and Indonesian Students in Europe

Amia Luthfia, Rosidah and Ferane Aristrivani Sofian

Pertanika Journal of Tropical Agricultural Science, Volume 26, Issue T, March 2018

Keywords: Intercultural communication, culture European and Indonesian students, social media

Published on: 8 Jun 2018

This study aims to investigate how European students living in Indonesia and Indonesian students living in Europe utilise social media to improve their intercultural communication competence. This research uses descriptive qualitative methods in which semi-structured interviews were conducted to collect data in Indonesia (Jakarta) and United Kingdom (Norwich). The result shows that students' intercultural communication competence improve due to direct communication and face-to-face interaction instead of social media whereby the latter is only helpful in improving students' knowledge and understanding the differences of their home culture and the host culture. Interactivity and other abilities of social media become influential aspect to improve students' knowledge of host culture. Moreover, social media develops relationships between the students and their hosts country. Facebook and Instagram are found to help students improve their adaptability and flexibility to different cultures.

ISSN 1511-3701

e-ISSN 2231-8542

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