The profession of gerontology social work in Malaysia is not well known and is usually assumed as volunteer work without any professional certification. This study explored the competency skills and social work impact in gerontology, among the graduates in enhancing their interest in caring for the elderly. This study explored the vocational training utilization through Gerontology Social Work courses at Universiti Kebangsaan Malaysia (UKM). This study used a qualitative approach from 9 respondents who were selected through purposive sampling. The study was conducted at Rumah Ehsan Kuala Kubu Bahru, Selangor. Data were analysed in verbatim from the transcripts acquired via in-depth interviews with the respondents. The study found that Malaysian Skills Certificate (SKM) Level 3 apprentice in elderly care, felt that hands on learning in the actual setting while performing their industrial training were more meaningful and immersive compared to just learning the theories in the lecture room. Most of the respondents said their growing awareness and enthusiasm had now become the catalyst to defend the neglected senior citizens in the institutions. The three main values expressed by the respondents were patience, empathy and higher quality services should be inculcated in caring for the elderly. This study proposed better marketing at higher learning institutions and collaboration with stakeholders to improve employment opportunities among gerontology social work graduates who have the Malaysian Skills Certificate (SKM) Level 3 in elderly care.