e-ISSN 2231-8542
ISSN 1511-3701

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Excellent Communication in Indonesian Government Culture to Reach Good Public Governance

Yunus, U., Sari, S. A. and Patriana, R. C.

Pertanika Journal of Tropical Agricultural Science, Volume 24, Issue S, June 2016

Keywords: Communication, Excellent, Good Public Governance, Organisation Culture

Published on: 10 November 2016

The objective of this research is to identify concepts of organisational communication using qualitative methodology through interviews with local government leaders on the role of communication in Indonesian government culture in achieving good public governance. The findings show: 1) the position of leaders as the most important component of communication 2) GPG could be disseminated to members if the organisation's culture has the following features: Process Oriented, Professional Approach, Open situation, Formal Relations, and Fix Regulation. 3) Excellent communication occurs when there is trust in sources and receiver to communicate, and create value for both sides. This study concludes that excellent organisation communication which supports GPG is able to maintain continuity of communication in an organisation. Excellent communication for GPG is communication that serves the community's interests.

ISSN 1511-3701

e-ISSN 2231-8542

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