Salma Amelia Dina, Sri Rahayu Hijrah Hati and Sri Daryanti
Pertanika Journal of Tropical Agricultural Science, Volume 26, Issue S, August 2018
Keywords: e-commerce, fashion, Islamic purchase intention, pre-purchase, transaction
Published on: 26 June 2018
This paper examines the effects of website quality and navigation experience on the atttitude and online purchase intention of Muslims women. Website service quality consists of transaction-related services and pre-purchase services. Data was obtained from 318 respondents aged at least 17 years and analysed via descriptive analysis and partial least-squares. The results indicate that transaction-related services and pre-purchase services significantly influence navigation experience, which, in turn, influences customer attitudes and online purchase intentions.
ISSN 1511-3701
e-ISSN 2231-8542