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Staff Rating of Deans' Leadership Soft Skills at Three Malaysian Universities

Siti Asiah Md. Shahid, Che Norlia Hassan, Hafizah Besar Sa'aid and Mohamad Ali Yusuf

Pertanika Journal of Social Science and Humanities, Volume 25, Issue S, February 2017

Keywords: Deans, leadership soft skills

Published on: 11 Sep 2017

The emergence of service and knowledge-based sectors has necessitated the need for professionals, such as deans of institutions of higher learning, to acquire and master soft skills. Using Rowena Crosbie's (2005) model of leadership soft skills, this paper discusses the perception frequency implementation of leadership soft skills among deans at three Malaysian institutions of higher learning. To achieve the aim of this study, a survey research design was used to examine the frequency implementation of the eight components of leadership soft skills. Findings show that the deans only moderately implemented the eight components of leadership soft skills.

ISSN 0128-7702

e-ISSN 2231-8534

Article ID

JSSH-S0364-2016

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